
Insulet was about to change the industry with a revolutionary insulin management system. HaA helped that revolution become a reality.
The OmniPod is the first tubing-free insulin pumping system. It is discreet, durable, wireless, watertight and incredibly easy to use. The Pod holds and delivers insulin. The OmniPod is unique with ability to be adhered almost anywhere on your body. It is simple to use, robust and safe. The PDM (Personal Diabetes Manager) wirelessly programs, personalizes insulin delivery, calculates suggested doses, and has a convenient, built-in blood glucose meter. (To read more - www.myomnipod.com) As a company, Insulet invested substantial money defining the overall look and feel of their product. The did a great job with the UI/UX. The next step was to engineer and manufacture a cost effective high volume disposable product (the POD) and a relatively low volume electronic device using the same design/development controls. Our experience and numerous personal connections expedited this process.
Personal Diabetes Manager (PDM) As individual contributors and as a Team, we were tasked with the engineering, DFM, FMEA, Environmental Testing Specifications, Full Documentation Package (CAD drawings) and initial Manufacturing Fixturing and Manufacturing processes. We also supported the documentation for UL and CE submissions. The aggressive schedule required engineering CAD to be completed in 10 weeks and have a full function unit within 5 months. This was successfully completed! In summary, the PDM was engineered from a concept drawing to a fully functioning manufacturable design within one year. (Of course, the manufacturing line and testing/certifications took equally as long to complete)
Addition tasks and successes Introduction of the 2 shot molding process for the electrical Chassis of the OmniPod. (MGS acted as initial engineering consultants) Engineered the OmniPod outer shell taking into consideration the many internal parts, built-in insulin reservoir, angled infusion set, automated inserter, pumping mechanism and power supply etc. This also included defining how development
Work was performed by Steven Lepke while at Insulet with HaA supporting the work required to meet schedule.
Project Details
Medical
Insulet Corporation
Engineering & Manufacturing Support

Helping a medical device company break into the sports medicine market.
NormaTec the manufacturer of a therapeutic peristatic pump realized that it was missing out on an important potential market for it’s pneumatic pump. The pump provides dynamic compression to limbs compromised by poor circulation. It as being prescribed to patients suffering from limb inflammation as a result of surgery or health issues such as diabetes.
NormaTec’s management team realized that with some minor tweaking the device could be redesigned for professional and dedicated amateur athletes who wanted to dramatically improve their recovery rates from injury and training fatigue.
By re-engineering the pumps internal components NormaTec was able to dramatically reduce thte size of the pump. The design team led by Dominic Jones redesigned the user interface for both a dedicated amateur device and a professional device (the MVP). Both designs dramatically improved the usability of the pumps. The visual hierarchy of the inputs was redesigned. Feedback information that helped athletes understand the pump cycles was communicated by a series of flashing LED lights.
In order to differentiate the sports pumps from medical devices the line was rebranded as NormaTec Sports. The overhauled look needed to communicate the energy of top level sports and the technical sophistication of technology. By using crisp, angular and slanted graphics, the new look communicated both high-energy and technological sophistication.
The new MVP line of NormaTec pumps are being quickly adopted by dedicated and professional athletes around the world.
Project Details
Sports Medicine
NormaTec
Industrial Design, Engineering, UI/UX & Branding

The Boston Scientific eXcelon Transbronchial aspiration needle is a minimally invasive procedure used to collect tissue for the diagnosis and staging of lung cancer. It is a safe, economical device with a low incidence of complication, it lowers the need for invasive surgical procedures and also reduces healthcare costs.
As the global leader of less-invasive medical devices, Boston Scientific wanted to simplify Transbronchial Needle Aspiration (TBNA) –The original Boston Scientific needle assemblies were two-handed devices, with multiple pieces that often detached, bent or kinked. Leaks in the wire assembly would dislodge biopsy samples from the needle, necessitating a repeated procedure. In short , these needles were difficult to use, expensive to manufacture, and sometimes failed during the procedure. Our main goal was to improve the UI/UX and if possible reduce the overall manufacturing costs. The schedule was to complete a production ready version within two months.
From initial research, it was determined that the original needles were not only a two-handed operation, they were commonly a two-person operation. This required clear communication and coordination between the doctor and the scrub nurse. Time tracking helped us prioritize feature requirements.
With research phase complete, the HaA team then focused on concepts with a syringe locking feature that allowing single-handed actuation. With the understanding that a single handed actuation was necessary it became apparent that their existing assembly methods were not optimal. HaA recommended the needle actuation and syringe vacuum to be offset. This enabled us to eliminate most of the tight tolerances and drastically reduce cost. The new Swordfish form evolved quickly from there.
In summary, the freeing of the hands of the surgeon set this device apart from competitors. The new UI was intuitive and quickly learned by its users. The procedure time was reduced and the issue of dislodge biopsies was eliminated. Manufacturing costs were drastically reduced.
This award winning product has been very profitable for Boston Scientific!
Project Details
Medical
Boston Scientific
Engineering, Test Development, Manufacturing Support, Usability

Creating a pediatric solution for a revolutionary mobile scanner:
Neurologica, the maker of a revolutionary movable CT scanners faced a challenge. Having developed their scanners with the brain injuries of adults in mind, they realized that they were also ideal for pediatric care.
Neurologica faced a problem. It needed a design solution that would communicate that it’s machines were designed with pediatric care in mind. Being new to the industry Neurologica did not have a brand that was known within pediatrics. In addition, CT scanners are pieces of equipment that are needed at a time when children and their parents are stressed, afraid and unwell. Due to cost constraints the Neurologica CereTom unit was fabrication from sheet metal and did not look approachable or communicate the modern and sophisticated technology that was inside it.
The designers considered the whole experience for all the stakeholders involved. Patients that needed to be distracted, parents that needed to be calmed and caregivers that needed story lines with which to engage their parents. The design team decided to develop graphic solutions that could be applied to the outside of the CT scanners. This provided a cost-effective solution that could work for a range of children’s ages from infants to toddlers and preschoolers.
For infants a calming sea scape would reassure parents and would provide medical staff with opportunities to engage the infants through a variety of images and references.
For toddlers and preschoolers, the designs presented friendly caring cartoon animals in engaging environments that would intrigue and entertain the patients.
The new designs transformed the scanners into products that could easily be associated with the pediatric environment and showed that Neurologica was serious about addressing every aspect of the scanning experience for patients, parents and caregivers. Within weeks of the first design being completed Children’s Hospital of Boston became the first pediatric care unit to install one of Neurologica’s pediatric CT scanners.
Project Details
Medical
Neurologica
Industrial Design & Graphic Design

Back pain is a common complaint due to osteoarthritis, herniated discs and stenosis. To repair damaged discs and provide relief from pain, surgeons were manually injecting fluids into spinal discs but had no real way to gauge feedback other than patient pain. The procedure was painful, slow and inaccurate.
The HaA designed CDS System offers physicians a more reliable, consistent and accurate tool. It is lightweight, portable, and easy to use. A touch-screen panel displays patient, procedure, and physician reference data, while the system monitors all critical parameters during the procedure.
Coupled with an adjustable flow rate and pressure sensors, the system ensures reliable, accurate performance, as well as reduced patient pain, faster recovery and more successful procedures.
Project Details
Medical
Smith and Nephew
Engineering, Industrial Design, UI, UX, GUI, Introduction to Tooling Vendors,Manufacturing Support

illumia®lite is a robust, sphere based, hand-held spectral flux analyzer. The analyzer has self-absorption correction that is both reliable and affordable. The illumia lite performs equal or better than the more commonly used bench units. It is the leader of hand held analyzers.
Labsphere is an internationally recognized photonics company. They manufacture precision standard, custom radiometric and photometric products addressing specific needs of the aerospace, automotive, electronic imaging, laser diode, LED, lighting, medical imaging and optics industries. They also provide custom integrated solutions for customers who require superior optical calibration services.
Labsphere came to HaA for help in designing a low cost, human factors friendly product, that was durable, customer serviceable (light replacement) and that would meet their strict performance requirements. The difficulty in this type of product was that the unit needed to be completely light tight. If the unit wasn’t reliability sealed during manufacturing, the readings from the unit would be inaccurate. The combination of needing to be light tight and the customer bulb replacement, required the HaA design and engineering teams to work closely to be innovative with how the system as a whole would function and be manufactured.
The output was a device that met Labsphere’s specifications and met all of HaA’s UI/UX standardized requirements. Customers liked the look of the integrated unit and stand, the compact size, balanced feel and its overall UI. They felt the product is very intuitive to use.
Project Details
Medical
Labsphere
Industrial Design, Engineering, Cost Reduction and Manufacturing Support, UI / UX Overview
TECHNICAL EXPERTISE
- ACL tendon pinning fixture
- Handheld device to cut clamp and cauterize
- Shoulder tendon anchoring system (handheld gun and achors)
- Finger tendon suturing fixture
- Autoclavable remote controlSpina; discography system
- Handheld Morcelator-uterus
- Water jet cutting device
- Lung biopsy device
- Breast tissue biopsy device
- Cartilage harvester
- Cartilage scaffold deployment device
- Automation System for cryogenic preparation of skin cells
- Dental adhesive mixture
- Handheld mixer for adhesion prevention fluid
- Radioactive seed dispenser for prostate cancer
- Tissue Ablations device
- Laser (Comestic) enclosure
- Haptic feedback system for surgery
- Spinal fusion back screws
- Spinal Fusion tool set
- Spinal Wafer development gun
- Catheter Doppler-handle device
- Artificial breathing assistive device
- Infant CPAP device
- Oxygen delivery device
- Preemie products-skull support, eye shades, body support